September 2026 - All staff - PAC Australia

PAC Australia 2026 AGM

by PAC Australia Admin

Dear PAC Australia members, As per the official notice distributed to members on Wednesday 30 September, the Annual General Meeting of Australian Performing Arts Centres Limited, trading as PAC Australia, will take place on Thursday 29 October. Please log in 5 minutes in advance of the start time so your attendance may be noted and we can confirm we have reached the required meeting quorum. You can register your attendance in advance<https://us02web.zoom.us/meeting/register/dyehVYj9S222UDMkN4HHtw> via Zoom. If your organisation is unable to be represented at the AGM, please submit a proxy form, as per the attached. Following the AGM, we will also deliver a brief sector update outlining recent and upcoming work of the organisation. We look forward to seeing you then. If you have any questions, please reach out to admin(a)paca.org.au<mailto:admin@paca.org.au> Register via zoom - https://us02web.zoom.us/meeting/register/dyehVYj9S222UDMkN4HHtw#/registrati…

Sept. 30, 2026

Christmas leave and office closure

by Lynda de Koning

Hi everyone, It's only 85 sleeps until Christmas! Below I've outlined gifted leave and office closure dates, and we're keen for everyone to start planning and locking in their leave. Without an APAM in February it's a good opportunity for a decent break 🙂 Office closure - no work: Friday 25 December to Friday 1 January inclusive. Office closure - external: PAC Australia office will be closed from Friday 25 December and reopen on Monday 11 January. Staff who return to work on Monday 4 January are not required to engage with external queries until the office reopens on Monday 11 January. Gifted paid leave: PAC Australia is gifting paid leave to all staff for the period Tuesday 29 - Thursday 31 December (the standard working / non Public Holiday days between Christmas and New Year), which will be applied to each staff member's standard working days. We're pleased to be able to offer this, but please note that this is not an ongoing commitment and will be reviewed each year. Leave requests: Please submit your leave requests via Xero to myself, preferably within the next few weeks so that we can consider them collectively. When entering your leave dates in Xero, you only need to request any days that are before Friday 25 Dec, or after Sun 3 Jan. The system will look after the rest. We will endeavour to support all stafdiscussave requests wherever possible, and will review based on the individual's responsibilities and deliverables within the requested leave dates; impact and fairness for other team members; and sector activity - ie will the sector be requiring a response / engagement with the individual at that time? If you have any questions, please send them through. Many thanks, Lynda Lynda de Koning (she/her) General Manager | PAC Australia | +61 (0) 438 860 020 | paca.org.au<https://paca.org.au/> Peramangk / South Australia GMT +9.5 [cid:ee454b07-493a-41fa-b552-48bec1b579cc]<http://www.paca.org.au> I gratefully acknowledge the Peramangk people, on whose lands I live and work, and recognise their continuing connection to Country. I pay my respects to Aboriginal and Torres Strait Islander cultures, and to Elders past and present. Always was, always will be. If this email arrives in your inbox out of hours, I don’t expect you to read, action or reply to it outside of your working hours.

Sept. 30, 2026

FW: A QTouring Service Update for Stage Qld Members

by Katherine Connor

FYI - official/public now about Q Touring transferring to RASN. Am in touch with Luke - more at the next team meeting! Katherine Connor | Executive Director | PAC Australia | +61 (0) 419 428 412 | paca.org.au<http://www.paca.org.au/> From: Suzan Williams <suzan(a)stagequeensland.com.au> Sent: Friday, 25 September 2026 8:00 AM To: Stage Queensland Members <members(a)stagequeensland.com.au> Subject: A QTouring Service Update for Stage Qld Members Good Morning Stage Qld Members, On behalf of the Management Committee and Staff, I am writing to let you know about an important change to the management of QTouring Services. Announcement QTouring Services is a Queensland Government initiative supporting arts touring activities across the state, helping regional communities access high-quality performances and exhibitions. Now in its fourth iteration, QTouring Services has previously been managed by Artslink, Circa for eight years, and most recently by Stage Queensland. As part of the continued evolution of Queensland's arts and cultural environment, QTouring Services will transition to management by the Regional Arts Services Network (RASN), via Topology, from 1 October 2026. This approach will bring statewide regional arts services and touring services together, while Arts Queensland will continue to support delivery of the QShowcase annual touring marketplace and the Touring Queensland Fund. Your information and QTouring website listing As part of this transition, relevant personal information and website listing information currently held by QTouring Services will be transferred to the new QTouring management from 1 October 2026 to support the continuation of the service. This may include contact details and information associated with artist, producer, presenter and venue listings currently held on the QTouring website. If you do not wish your information to be transferred to the new QTouring management, please advise us at hello(a)qtouring.com.au<mailto:hello@qtouring.com.au> by 30 September 2026. If you have any questions about the information being transferred or the transition process, please contact us at the same email address. A message from Stage Queensland Stage Queensland has valued the opportunity to manage QTouring Services on behalf of the Queensland Government and work alongside artists, producers, presenters and venues across the state. We sincerely thank Arts Queensland for its support and commitment to strengthening touring opportunities. During this time, QTouring has continued to connect the sector, share touring intelligence, support producers and presenters, and build relationships and opportunities that help Queensland work reach audiences across the state. Stage Queensland particularly thanks the QTouring staff, contractors and colleagues who have contributed their expertise, commitment and relationships to the service, and acknowledges the important role they have played in supporting the sector. Stage Queensland thanks everyone who has contributed to QTouring and to the development of touring across Queensland and will work with the incoming management to support a smooth transition. Thanks to all of you - our members - for being on the QTouring journey with us over the last three years, and for your continued commitment to bringing great arts experiences to communities across Queensland. We look forward to continuing to work with you through Stage Queensland's core areas of membership services, sector advocacy, industry development and capacity building. Kind regards, Suzan Williams Executive Officer [Image removed by sender.] Stage Queensland Incorporated Mobile: 0413 929 417 Office hours: Tues, Weds & Thurs Address: PO Box 3076 Newmarket Qld 4051 I acknowledge the Traditional Custodians of the lands, winds and waterways. I also pay my respects to Elders past and present. -- You received this message because you are subscribed to the Google Groups "Stage Queensland Members" group. To unsubscribe from this group and stop receiving emails from it, send an email to members+unsubscribe(a)stagequeensland.com.au<mailto:members+unsubscribe@stagequeensland.com.au>. To view this discussion, visit https://groups.google.com/a/stagequeensland.com.au/d/msgid/members/CAGaA59g…<https://groups.google.com/a/stagequeensland.com.au/d/msgid/members/CAGaA59g…>.

Sept. 25, 2026

Team Meeting 23.09.2026

by Samantha Hortin

Hi team, Notes from today's Team Meeting are here: [https://res.public.onecdn.static.microsoft/assets/fluentui-resources/1.1.0/app-min/assets/item-types/24/folder.png]PAC Australia Core Notebook<https://apacaperth.sharepoint.com/:o:/s/PACAustraliaCore/IgB8tjSxyg-WRY4oyb…> Kind regards, Samantha Hortin (she/her) Administration Coordinator | PAC Australia | (08) 9221 8992 | paca.org.au<https://paca.org.au/> Boorloo / Perth GMT+8 [cid:771f8f13-c4fd-4d8b-aeae-497f23948d65] [X] I gratefully acknowledge the Whadjuk people of the Noongar nation, on whose lands I live and work, and pay my respects to Elders past and present. If this email arrives in your inbox out of hours, I don’t expect you to read, action or reply to it outside of your working hours.

Sept. 23, 2026

22nd September 2026 Meeting Notes

by Samantha Hortin

Hi team, Please see meeting notes below: [https://res.public.onecdn.static.microsoft/assets/fluentui-resources/1.1.0/app-min/assets/item-types/24/docx.png]APAM Meeting Minutes 22 September 26.docx<https://apacaperth.sharepoint.com/:w:/s/APAM/IQAEPUvhzrZ9T6GSL_d7vCdQAQSgNa…> [https://res.public.onecdn.static.microsoft/assets/fluentui-resources/1.1.0/app-min/assets/item-types/24/docx.png]2026 APAX Staff Debrief Session Notes.docx<https://apacaperth.sharepoint.com/:w:/s/APAX/IQBZN81lwTEdTar6YyUc7sHnARY-bL…> Kind regards, Samantha Hortin (she/her) Administration Coordinator | PAC Australia | (08) 9221 8992 | paca.org.au<https://paca.org.au/> Boorloo / Perth GMT+8 [cid:b9944338-cc51-4fd4-97a1-2ff138d4f51d] [X] I gratefully acknowledge the Whadjuk people of the Noongar nation, on whose lands I live and work, and pay my respects to Elders past and present. If this email arrives in your inbox out of hours, I don’t expect you to read, action or reply to it outside of your working hours.

Sept. 22, 2026

Zoom meeting setup note

by Nate Newell

Hi all This has come up a few times and wanted to make us aware as it is such an easy adjustment and saves a lot of potential hassle. For anyone who ever sets up a Zoom Meeting link for any reason, set the meeting to automatically record to the cloud. This will work for any Meeting at all regardless of purpose or duration eg Groundwork, training programs. Recording will start as soon as you start the meeting (and tell you, “recording in progress”, like normal). Nobody will need to remember to record. You could pause it and restart if you wanted eg during a pre-session tech chat, but remember we can always trim recordings ourselves before we share them. You can also set to mute participants upon entry. This avoids anyone forgetting to do it and having weird background noise interrupt speakers. Settings are in the main window when you set up a meeting, under “Options”. Tick the relevant boxes and hit save. [Screenshot 2026-09-17 at 09.35.57.png] [Screenshot 2026-09-17 at 09.36.14.png] Thanks Nate Nate Newell (he/him) Operations Manager | PAC Australia | (08) 9221 8992 | paca.org.au<https://paca.org.au/> Boorloo / Perth GMT+8 [Image]<https://apax.org.au/> I gratefully acknowledge the Whadjuk people of the Noongar nation, on whose lands I live and work, and pay my respects to Elders past and present. I’m sending this email at a time convenient to me. I don’t expect you to read, action or reply to it outside of your working hours.

Sept. 17, 2026

Time to update our email signatures!

by Claire Holland

Hi All With APAX wrapped it is time once again to update your email signatures. I am linking the artwork<https://apacaperth.sharepoint.com/:i:/s/PACAustraliaCore/IQBiIKInytaFVauUEb…> for your use. And instructions are linked here<https://apacaperth.sharepoint.com/:w:/s/PACAustraliaCore/IQAMcA3tzDK9RYTO0P…> on how to update. A reminder that we have both a ‘new email’ signature/one that can be used when contacting people outside of the organisation and you are welcome to drop the artwork and just use your ‘return’ email signature when emailing internally. Please let me know if you have any questions or need any support updating your artwork. Thanks, Updated New Email Signature: Claire Holland (she/her) Marketing and Communications Lead | PAC Australia | (08) 9221 8992 | paca.org.au<https://paca.org.au/> Meanjin / Brisbane GMT+10 [signature_3619325476]<http://paca.org.au/> I gratefully acknowledge the Jagera and Turrbal people, on whose lands I live and work, and pay my respects to Elders past and present. If this email arrives in your inbox out of hours, I don’t expect you to read, action or reply to it outside of your working hours. Updated Return Email Signature: Claire Holland (she/her) Marketing and Communications Lead | PAC Australia | (08) 9221 8992 | paca.org.au<https://paca.org.au/> Meanjin / Brisbane GMT+10. [cid:image001.png@01DD469C.F394F150]<https://www.facebook.com/pacaustralia> [cid:image003.png@01DD469C.F394F150] <https://www.linkedin.com/company/performing-arts-connections-australia/?ori…> [cid:image004.png@01DD469C.F394F150] <https://www.instagram.com/pacaustralia/> [cid:image005.png@01DD469C.F394F150] <https://paca.org.au/resources/touringcharter/> [cid:image006.png@01DD469C.F394F150] <https://paca.org.au/membership/join-pac-australia/> [cid:image007.png@01DD469C.F394F150] <https://paca.us15.list-manage.com/subscribe?u=17268242394b2278ede3a3716&id=…>

Sept. 17, 2026

Re: New phone system setup - instructions

by Nate Newell

Hi all Managed to forget a detail and someone has asked—the webphone app has a unique ringtone, and the call screen/logo looks different when your phone rings with a call you’re receiving from the app. You’ll be able to tell when you’re getting a PAC system call, as opposed to a standard phone call. NN Nate Newell (he/him) Operations Manager | PAC Australia | (08) 9221 8992 | paca.org.au<https://paca.org.au/> Boorloo / Perth GMT+8 [Image]<https://www.facebook.com/pacaustralia> [Image] <https://www.linkedin.com/company/performing-arts-connections-australia/?ori…> [Image] <https://www.instagram.com/pacaustralia/> [Image] <https://paca.org.au/resources/touringcharter/> [Image] <https://paca.org.au/membership/join-pac-australia/> [Image] <https://paca.us15.list-manage.com/subscribe?u=17268242394b2278ede3a3716&id=…> From: Nate Newell via All staff - PAC Australia <allstaff(a)ask.paca.org.au> Date: Wednesday, 16 September 2026 at 14:37 To: Rosie Dwyer via All staff - PAC Australia <allstaff(a)ask.paca.org.au> Subject: [PAC Team] New phone system setup - instructions Hello all Our new phone system has finalised setup so here is an email about how it is going to work going forward, and how to set up on your end. Please have a read as I have tried to pre-empt all the obvious questions. I promise it’s simpler than it seems but if needed setup can wait until I am back from leave on October 6th and we can look together. Sam and Lynda are all setup and that is the main thing. How to get setup * on your phone - download the Webphone by VoIPcloud app: * iPhone: https://apps.apple.com/au/app/webphone-by-voipcloud/id6449998957 * Android: https://play.google.com/store/apps/details?id=online.voip.cloud&hl=en_AU&pl… * on your computer - check your emails for one from Webphone with a link like the attached screenshot. * click the link to setup your account password and verify your account. * the link’s valid 72 hrs, if you miss it I’ll send a fresh one when I’m back. * on your phone - open the Webphone app and log in with your new password. * next step - 2FA setup - the Webphone app will prompt you to use ‘Google Authenticator’. You can use the Microsoft Authenticator app instead. * copy the account setup code on the screen * switch to your Authenticator app and click the + in the top corner * click “Other account" * give it a name - PAC Webphone or whatever - and paste the account code in underneath. hit save. * it’ll appear in your list of accounts now - click to get the verification code. copy the code. * return to the Webphone app and put the verification code in. done! * you’ll see it is a simple phone app like any other. * the blue P under the keypad is the caller ID which you can adjust as needed. * the end screenshot is what happens if you click the “Transfer” button during a live call. * calls can be transferred using our internal extensions. or to #s in your contacts (for a cost). * PAC user number extensions - you can dial these to go straight to a team member - saved here: [https://res-2.df.onecdn.static.microsoft/files/fabric-cdn-prod_20251010.003/assets/item-types/16/docx.svg]PAC VoIPline Phone extensions.docx<https://apacaperth.sharepoint.com/:w:/s/PACAustraliaCore/IQC4spbci6k_SJbCUA…> * voicemail setup - I need to do this for each of you and will have it sorted by end of tomorrow. apologies that you can’t set your own! [Screenshot_20260916_110520_Webphone.jpg][Screenshot_20260916_110526_Webphone.jpg][Screenshot_20260916_110637_Webphone.jpg][Screenshot_20260916_110640_Webphone.jpg] Our setup * our 08 9221 8992 number works per normal. * our 1300 number redirects to the 08 number so has also moved to our new system. * staff use the Webphone app to make and receive calls using the 08 number. * no change for most staff in general—when someone rings the office, Sam will get the call. If Sam doesn't answer, it will switch to Lynda. If Lynda doesn't answer, it will then go to the PAC voicemail. There are settings in place re time zone management given the diff for Perth and Adelaide, and Sam is off Fridays. * Sam can transfer calls to you directly as needed. She can place the person on hold to call you first herself, or she can just send them straight through. * we have unlimited calls within Australia. * international calls work too, at various cents-per-minute. come APAM time we might upgrade some users to cover this better. rates here: https://www.voipline.net.au/international-call-rates That’s long enough. Onwards. Nate Nate Newell (he/him) Operations Manager | PAC Australia | (08) 9221 8992 | paca.org.au<https://paca.org.au/> Boorloo / Perth GMT+8 [Image]<https://apax.org.au/> I gratefully acknowledge the Whadjuk people of the Noongar nation, on whose lands I live and work, and pay my respects to Elders past and present. I’m sending this email at a time convenient to me. I don’t expect you to read, action or reply to it outside of your working hours.

Sept. 17, 2026

New phone system setup - instructions

by Nate Newell

Hello all Our new phone system has finalised setup so here is an email about how it is going to work going forward, and how to set up on your end. Please have a read as I have tried to pre-empt all the obvious questions. I promise it’s simpler than it seems but if needed setup can wait until I am back from leave on October 6th and we can look together. Sam and Lynda are all setup and that is the main thing. How to get setup * on your phone - download the Webphone by VoIPcloud app: * iPhone: https://apps.apple.com/au/app/webphone-by-voipcloud/id6449998957 * Android: https://play.google.com/store/apps/details?id=online.voip.cloud&hl=en_AU&pl… * on your computer - check your emails for one from Webphone with a link like the attached screenshot. * click the link to setup your account password and verify your account. * the link’s valid 72 hrs, if you miss it I’ll send a fresh one when I’m back. * on your phone - open the Webphone app and log in with your new password. * next step - 2FA setup - the Webphone app will prompt you to use ‘Google Authenticator’. You can use the Microsoft Authenticator app instead. * copy the account setup code on the screen * switch to your Authenticator app and click the + in the top corner * click “Other account" * give it a name - PAC Webphone or whatever - and paste the account code in underneath. hit save. * it’ll appear in your list of accounts now - click to get the verification code. copy the code. * return to the Webphone app and put the verification code in. done! * you’ll see it is a simple phone app like any other. * the blue P under the keypad is the caller ID which you can adjust as needed. * the end screenshot is what happens if you click the “Transfer” button during a live call. * calls can be transferred using our internal extensions. or to #s in your contacts (for a cost). * PAC user number extensions - you can dial these to go straight to a team member - saved here: [https://res-2.df.onecdn.static.microsoft/files/fabric-cdn-prod_20251010.003/assets/item-types/16/docx.svg]PAC VoIPline Phone extensions.docx<https://apacaperth.sharepoint.com/:w:/s/PACAustraliaCore/IQC4spbci6k_SJbCUA…> * voicemail setup - I need to do this for each of you and will have it sorted by end of tomorrow. apologies that you can’t set your own! [Screenshot_20260916_110520_Webphone.jpg][Screenshot_20260916_110526_Webphone.jpg][Screenshot_20260916_110637_Webphone.jpg][Screenshot_20260916_110640_Webphone.jpg] Our setup * our 08 9221 8992 number works per normal. * our 1300 number redirects to the 08 number so has also moved to our new system. * staff use the Webphone app to make and receive calls using the 08 number. * no change for most staff in general—when someone rings the office, Sam will get the call. If Sam doesn't answer, it will switch to Lynda. If Lynda doesn't answer, it will then go to the PAC voicemail. There are settings in place re time zone management given the diff for Perth and Adelaide, and Sam is off Fridays. * Sam can transfer calls to you directly as needed. She can place the person on hold to call you first herself, or she can just send them straight through. * we have unlimited calls within Australia. * international calls work too, at various cents-per-minute. come APAM time we might upgrade some users to cover this better. rates here: https://www.voipline.net.au/international-call-rates That’s long enough. Onwards. Nate Nate Newell (he/him) Operations Manager | PAC Australia | (08) 9221 8992 | paca.org.au<https://paca.org.au/> Boorloo / Perth GMT+8 [Image]<https://apax.org.au/> I gratefully acknowledge the Whadjuk people of the Noongar nation, on whose lands I live and work, and pay my respects to Elders past and present. I’m sending this email at a time convenient to me. I don’t expect you to read, action or reply to it outside of your working hours.

Sept. 16, 2026

Board correspondence to note to Katherine by Wednesday 23 September please

by Lynda de Koning

Hi everyone, Sending this early, noting staff members various leave over the next few weeks! Can you please send Katherine any correspondence for noting at the upcoming board meeting by next Wednesday 23 September. This should include any contracts, agreements, formal notifications, letters of support, legal docs etc sent or received since 27 May to date. Note, we do cluster certain correspondence e.g. “APAX Notifications – various”, “APAM International Invitations – various”, so we don’t need that level of detail for any correspondence which is done en masse, but we do need specifics of any legal documents, contracts, formal letters etc. Thanks, Lynda Lynda de Koning (she/her) General Manager | PAC Australia | +61 (0) 438 860 020 | paca.org.au<https://paca.org.au/> Peramangk / South Australia GMT +9.5 [X] I gratefully acknowledge the Peramangk people, on whose lands I live and work, and recognise their continuing connection to Country. I pay my respects to Aboriginal and Torres Strait Islander cultures, and to Elders past and present. Always was, always will be. If this email arrives in your inbox out of hours, I don’t expect you to read, action or reply to it outside of your working hours.

Sept. 16, 2026