on your phone - download the Webphone by VoIPcloud app:
on your computer - check your emails for one from Webphone with a link like the attached screenshot.
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click the link to setup your account password and verify your account.
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the link’s valid 72 hrs, if you miss it I’ll send a fresh one when I’m back.
on your phone - open the Webphone app and log in with your new password.
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next step - 2FA setup - the Webphone app will prompt you to use ‘Google Authenticator’. You can use the Microsoft Authenticator app instead.
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copy the account setup code on the screen
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switch to your Authenticator app and click the + in the top corner
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click “Other account"
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give it a name - PAC Webphone or whatever - and paste the account code in underneath. hit save.
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it’ll appear in your list of accounts now - click to get the verification code. copy the code.
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return to the Webphone app and put the verification code in. done!
you’ll see it is a simple phone app like any other.
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the blue P under the keypad is the caller ID which you can adjust as needed.
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the end screenshot is what happens if you click the “Transfer” button during a live call.
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calls can be transferred using our internal extensions. or to #s in your contacts (for a cost).
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PAC user number extensions - you can dial these to go straight to a team member - saved here:
PAC
VoIPline Phone extensions.docx
voicemail setup - I need to do this for each of you and will have it sorted by end of tomorrow. apologies that you can’t set your own!